Results: DIGITAL PULSE CHECK 4.0 – free version


DPC 4.0 – study on the digital transformation of European banks

Using interactive chatbot tools, we investigated the digital maturity of European banks in 2020 for the pulse check 4.0 – one of the most comprehensive studies on the digital transformation of the financial sector in Europe.

Take a look at our exciting results – from digital strategy and business models to digital processes, data, IT and management & organization.

For a first look just click on “Start ”. We offer you a detailed look at our results with all questions asked. To get full access, simply login to the Digital Services Hub. The video shows how the login works and provides assistance for your analysis in the dashboard.

Further analysis is available in our summarizing article on BankingHub and in our interactive study booklet .

Digital Pulse Check Switzerland

In Switzerland and Liechtenstein, zeb conducted the Digital Pulse Check in cooperation with the Swiss Finance Institute - for the second time after 2019. As part of this successful cooperation, a country-specific study booklet was produced. It contains in-depth comparisons of the digital maturity of Swiss and Liechtenstein banks with their European peers.

The study booklet is available in German, English and French and can be downloaded here.


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